Delivery Information

UK mainland standard delivery (2-5 business days) – £3.75

UK mainland Tracked Delivery via Courier ( 2-4 business days) – £4.30

All our deliveries within the United Kingdom are sent by Royal Mail or by courier. We aim at dispatching items in stock within 24 hours but it may take up to 5 working days to be delivered to you. The standard charge is £3.75.

You can choose a courier tracked service for a charge of £4.30 (2-4 business days). This is not available for Channel Islands, for which Royal Mail Signed for service will be used.

Please be aware that for some of our PERSONALISED ranges it might take about 10 working days before they get despatched to you.

For PERSONALISED items despatch timings have to be added to production time. This varies from 1-5 working days, unless specified.

Express delivery (1-2 working days): £6.99

If your order is urgent, we can arrange an Express delivery (Please notice you need to place your order by 12.30pm; Monday-Thursday). Orders received after 12.30pm up until 3pm may still be eligible for express delivery although this is not always possible. We will advice you by email if possible.
Orders received between 12.30pm on Thursdays and 12.30pm on Fridays will be delivered on the following Monday/Tuesday. Orders received after 12.30 on Fridays or on Saturday or Sunday will be delivered on the following Tuesday./Wednesday

The charge for this is £6.99.

Express Delivery is NOT available on some personalised ranges and some heavy items . We will contact you if this option is not available.

This service is only available for the U.K. mainland.

International Deliveries

All International deliveries up to 1Kg. are charged at the flat rate of £19.95.

Standard products (not personalised items) will be dispatched  to you within 1 working day. Where possible we will send tracked, but for some further afield destinations a standard delivery will be chosen. Please contact us if you would rather a tracked option and we will be happy to quote for this.

Please note : Any overseas delivery may be subject to local import duties and taxes, and may be affected  by Customs and Excise delays. Please note that Little Lavender Tree cannot be held liable for any local import duties and taxes imposed.

We reserve the right to quote a higher delivery charge for orders containing unusually bulky or heavy items. We will give you a quote prior to dispatch should this be the case.

Please make sure the shipping address provided is correct as we shall not be liable for delivery to a wrong address if the item has been shipped before acknowledgement of the mistake. If you realise the shipping address is wrong, please notify us immediately by email at the following address: thelittlelavendertree@googlemail.com and we will change it, if the item hasn’t left our premises.